Refused and Returned Policy
Last Updated: 10-January-2025
At https://itbhai.store/, we aim to provide helpful and accurate information about the products and services we recommend. However, as an affiliate product promoter, we do not handle the fulfillment, shipping, or returns of the products directly. The products and services featured on our website are offered and sold by third-party vendors or merchants, and any issues related to refusals, returns, or exchanges must be handled through the respective merchants.
Below are the guidelines regarding refused and returned products:
1. Refused Orders
If you refuse delivery of an item or package, the shipping provider will typically return the product to the vendor or merchant. Depending on the seller’s return policies, you may be eligible for a refund or an exchange.
- Affiliate Role: As an affiliate promoter, we do not manage or control the order process, and we cannot intervene with the order fulfillment, refusal, or delivery issues.
- Action Required: If you have refused delivery of an item, please directly contact the merchant or vendor to inquire about their specific policies regarding refused orders.
2. Returned Products
Return policies and procedures for the products promoted on our website vary depending on the individual merchants or vendors. Most sellers offer a return policy for products that are faulty or not as described, but these policies can differ greatly.
- Affiliate Role: We are not responsible for processing returns, issuing refunds, or managing exchanges for any products purchased through our affiliate links. Any return or refund requests should be directed to the specific seller or merchant from whom you purchased the product.
- Action Required: If you need to return a product:
- Review the seller’s return policy, which can often be found on the product page or in the order confirmation.
- Contact the seller’s customer service team directly for instructions on how to proceed with the return.
- Ensure that the product is in its original condition, if required by the seller, to qualify for a return or refund.
3. Refunds and Exchanges
Refunds or exchanges are subject to the policies of the individual merchants. Since we are not directly involved in the transaction process, we cannot guarantee refunds or exchanges.
- Affiliate Role: We do not have control over the terms of refunds or exchanges and are not responsible for any disputes or issues you may encounter with the merchant.
- Action Required: For any refund or exchange inquiries, please contact the vendor’s customer service directly for guidance.
4. Order Issues or Disputes
If you encounter any issues with your order, such as incorrect or damaged items, we recommend reaching out directly to the merchant as soon as possible to resolve the issue.
- Affiliate Role: We are not responsible for any issues related to the quality, delivery, or condition of the products purchased via affiliate links.
- Action Required: Contact the merchant or seller’s customer support team promptly, providing them with your order details to initiate a resolution.
5. Contacting Us
If you have any questions or concerns regarding the products featured on our site or need assistance with a merchant, feel free to reach out to us at where you purchase a product. While we are not responsible for handling returns, we are happy to provide guidance on how to reach out to the vendor.
By purchasing through the affiliate links on our site, you acknowledge that you understand and accept the terms outlined in this Refused and Returned Policy. Please note that all returns, exchanges, and refusals are subject to the policies of the respective merchants or vendors.
This policy ensures that your site clearly communicates its role in promoting affiliate products while directing users to the appropriate vendor or merchant for returns, exchanges, and order refusals.